Being that we just celebrated Thanksgiving here in the states it is fitting that we talk about a leadership thanksgiving. The more a leader can be thankful to his/her people the greater the success. Leaders need to express gratitude in 3 distinct ways: verbally, visually, and valiantly.
Verbally
There is a powerful force that comes from the spoken word. When leaders express their gratitude through one on one communication it means a great deal to someone. Whoever said, “Sticks and stones may break my bones, but words can never hurt me” wasn’t human, or at least never had interaction with others. They obviously have never experienced someone tearing them down. Words can hurt infinitely worse than sticks and stones ever could. But words can also be a great catalyst to lift others up. Choose your words wisely when you are appreciating an individual. Point out the great traits, qualities, skills, and gifts a person possesses and they will use them all the more. The most important thing a leader needs to remember is to be genuine in your appreciation towards others. Pick something out that you truly are grateful for and capitalize on it. Sometimes an uplifting word of thanks can change the course of someone’s day. Never assume that people know you are grateful for them. Make sure you use words and your voice to ensure they know you are appreciative without question. Be specific about what it is you are grateful for.
Visually
People need to not only hear gratitude, they need to see it as well. This can come in the form of a letter, a note, or a gift you give them. Whatever you visually communicate will be a reminder to them of your gratefulness for who they are. I had a friend that went on an overseas mission trip and brought me back a gift to say thank you for praying for him when he was away ministering. He and his team were able to impact many lives and help build shelters for the natives. I couldn’t believe that he took the time to think about me and purchase a small gift just to say thank you. I kept that gift on my desk for many years as a reminder of our friendship and the power of prayer. When you express gratitude think of things you can do to make it visual and tangible for others.
Valiantly
The word valiantly is defined as being marked by, exhibiting, or carrying something out with courage or determination. I chose this word because it describes the way that gratitude should be delivered. One must appreciate others with a courageous determination on a consistent basis. We cannot be wishy-washy or timid about honoring those around us. People are worth our effort. We cannot allow ourselves to become lazy or apathetic about our gratitude. The moment things become “familiar” to us is the moment we start to take them for granted. Don’t let up when it comes to showing others their value. The higher the value you place on others the higher the value they’ll give back to you and your organization. Whatever you need to do to remind you of the importance of gratitude, do it. The other day while I was paying my property taxes, I saw a sign behind me for all of the assessors office employees to see as they dealt with customers. It was a large calendar that only showed the current day and it read, “Today is customer appreciation day, just like yesterday.” As I looked at the calendar I noticed that everyday said the same phrase. Don’t be the kind of leader who puts off gratitude and who’s sign would always read, “Tomorrow is appreciation day.”
If you want high moral within your organization make respect part of the DNA of your leadership. The higher the respect a leader attains, the higher their capacity to influence others. Respect opens the door to influence and impact. The more respect you earn, the more others will listen and receive your coaching.
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